Recover Lost Photos during Transfer from iPhone to PC or Mac

Summary: Lost your precious photos during the transfer from iPhone to computer? Learn 4 ways to recover photos lost during transfer. These methods are applicable to all variants of iPhone and iPad or in short all iOS devices.

Transferring photos from iPhone 15, 14/13/12/X/8/7 to PC or Mac system is a simple task that can often get skewed causing serious photo loss situations. If you have also lost your valuable photos during one such event of photos transfer, then here’s a guide to get back photos lost during the transfer.

Photo loss while transferring from iPhone to a computer is a common problem faced by many. You try to transfer your photos from your iPhone to your computer and select the location to save them.

But when you check the drive folder in the system, to your shock the photos are not there! And if this is a ‘cut and paste’ transfer from iPhone, it’s a big jolt for you.

But do not worry, thankfully, data recovery technology is always there to recover lost photos in any situation.

There can be several reasons for the loss of photos during transfer, such as below:

• Sudden power failure during the transfer of photos
• Disconnecting iPhone from the PC/Mac while transferring photos
• Lack of enough space in the drive to save the photos
• Corruption of the drive in which you saved the photos
• Virus in the system
• Anti-virus on your PC/Mac scans and detects viruses in the photo resulting in photo loss

How to Recover Photos Lost during Transfer from iPhone 15, 14/13/12/11/X/8/7 to PC/Mac?

Typically, if you have not deleted the required photos from your iPhone, try transferring them again from the device to the PC or Mac. If already deleted then, try the below methods to recover the photos lost during transfer from iPhone 15, 14/13/12/11/X/8/7 to PC or Mac.

Solution 1: Search for missing photos in the PC/Mac hard drive

It might be possible you transferred the iPhone photos to the PC but forgot the location where you saved them. Try once searching the complete hard drive for your photos.

1. Click on My PC or My Computer
2. Type the command kind:=picture into the search box and press Enter
3. The list of images will be displayed
4. Right-click on the required photos from the search results, and click Open File Location to view where they are saved

For MAC follow the below steps:

1. Open the Finder and go to your home directory
2. Go to the Pictures folder
3. Right-click on Photos Library.photoslibrary and select Show Package Contents
4. Open the folder Masters to find the images in the Photos app. The Masters folder comprises the photos by date in subfolders. You can open the folders of the relevant dates to find your pictures.

Solution 2: Recover lost transferred photos from iTunes Backup

If you have synced your iPhone to iTunes, you can recover lost photos from this Apple’s backup utility.

Drawback: You cannot selectively pick the lost photos during the file transfer, rather complete data of iTunes is saved on your PC/Mac.

| Note: In Mac, the iTunes backup is stored in Library > Application Support > MobileSync > Backup.
In Windows 7, 8, 10, & 11 the iTunes backup is stored in Users > username > AppData > Roaming > Apple Computer > MobileSync > Backup.

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Solution 3: Recover Lost Photos from iCloud

If you have iCloud backup of the iOS device, you can recover photos lost during transfer through the cloud facility.

Drawbacks: You cannot directly restore iCloud backup photos on your PC or Mac. It is saved only to an iOS device.
You have to reset your iPhone X/8/7 to factory settings to restore the iCloud backup on it.

How to recover data from iCloud Backup on a computer

1. Take the backup of your iPhone data on iTunes
2. Reset your iPhone to factory settings
3. Go to the Apps & Data screen of your iPhone by pressing the Sleep/Wake button for a few seconds and following the onscreen instructions
4. Under Apps & Data, click on Restore from iCloud Backup
5. Sign in to iCloud by entering your Apple ID
6. Select Choose Backup and pick the relevant one from the list of backups
7. Tap After completion of the process, the iPhone restarts and recovers complete data including photos, apps, videos, etc.
8. Select the required photos from the recovered data and transfer them again to your PC or Mac from iPhone

Tip: For selective recovery of lost photos from iCloud/iTunes use Stellar Data Recovery for iPhone . It recovers missing Photos from Camera Roll and Photo Stream in iCloud/iTunes/iPhone. You can preview, select and save only the desired photos at your preferred location.

Solution 4: Use the Best Photo Recovery Software

When no backup, take the help of a third-party photo recovery tool. This is regarded as the easiest way to recover lost photos during the transfer from iPhone 15, 14/13/12/11/XR/XS/X/8/7 to PC/Mac. Use a risk-free application – Stellar Photo Recovery to recover your lost photos from your PC or Mac

The do-it-yourself software recovers all types of media files lost due to deletion, corruption, virus infection or accidental formatting, etc.

How to recover lost photos using Stellar Photo Recovery?

1. Launch Stellar Photo Recovery Software.
2. On the home screen of the software – ‘Select What to Recover’. Click Next.
3. Next, select the location from where you want to recover. Click Scan to start the scanning process
4. A dialog box of ‘Scanning Completed Successfully!’ displays the scan results – the number of files found and the size of the data. In the left pane of the main window, all the recovered data is listed. You can preview them in the right pane.
   Note: If you do not see the required photos in the list, opt for the Deep Scan option at the bottom.
5. Click Recover. You can also choose to recover only the selective files – select the photos that you need, right-click, and click Recover.
6. In the dialog box, specify the location to save the image files. Click Save. All the files get saved at the specified location Click Save. All the files get saved at the specified location.

Conclusion

Backup is the undisputable solution to any kind of photo loss situation. However, if you have not taken your photos backup in iTunes, iCloud, or other storage media, recovery through Stellar Photo Recovery software is the best way to get back photos lost during transfer from iPhone 15, 14/13/12/XS/XR/X/7/8 to PC or Mac.

How to fix ‘Unable to load Video: An Error Occurred’

Summary: Are you facing ‘unable to load video’ error message while trying to play videos on iPhone or iPad? No worries. This post guides you how to fix the error and watch your videos on the iOS device without any issue.

‘I am frequently facing ‘unable to load video’ error message ever since iOS 16 update. Its annoying as I cannot watch videos on iPhone. How to fix the issue?’

‘Since I upgraded to iPhone14 Pro from iPhone 11, I have problem playing a few videos. It states ‘error loading video’. I even bought more iCloud storage but no luck. Please help.’

Videos not loading on iPhone or show ‘Unable to load video, an error occurred’ message is a persistent issue faced by iPhone users, even after successive iOS upgrades, irrespective of the iPhone model.

As the annoying error stops you from watching your favorite videos on iPhone, you want to fix it soon. But before that its’ important to understand what could be the cause of this ‘unable to load video’ error, to troubleshoot the problem accordingly.

Why iPhone shows unable to load videos error?

There is no single reason for video loading error. Usually, videos saved in iCloud would display unable to load error on iPhone, if the Internet is off or you have slow connection.

Another common reason behind videos not loading on iPhone is that the ‘optimize storage’ option is enabled on your iOS device. Apple offers this feature to save space on your iOS device and stores the full resolution videos to iCloud. However, this often results in the video loading problem on the device.

Its’ also possible that your iPhone has insufficient space, which prevents videos from loading. There could also be a bug that can be fixed with iPhone update.

Right 9 ways to Fix ‘Unable to load Video, an error occurred’ on iPhone, iPad

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Restart, also called soft reset can fix error in loading video on iPhone or iPad. Close all the applications and restart your iPhone or iPad.

Method 2: Turn on Internet of the iOS device

If you are watching YouTube, Netflix, or other online videos, ensure cellular data of your device is turned on. In case you are facing the error ‘unable to load video: an error occurred’ while loading a higher quality version of the video on iPhone, try by switching to uninterrupted Wi-Fi connection. Note that high speed Internet is necessary for streaming videos on iOS device.

Method 3: Update your iOS device

You can update the device to fix ‘unable to load video’ error on iPhone or iPad. To update your iPhone or iPad follow the given steps. Before that make sure Wi-Fi is turned on.

• Go to Settings > General > Software Update.
• Click Download and Install followed by Install Now.

Method 4: Turn off the Optimize Storage option

When ‘optimize storage’ option is enabled on your iOS device, all the full-resolution high quality videos and photos get saved in iCloud while only the compressed space-saving versions are on your iPhone.

Thus, when you try to open a video on the iOS device, it takes time eventually to load it from iCloud. While sometimes, the video may not load at all. Try to fix unable to load video on iPhone by turning off this feature. Here are steps to disable optimize storage’ option:

• Open Settings. Click on your name.
• Tap on iCloud > Photos.
• Below Optimize iPhone Storage, tap on Download and Keep Originals option.

Figure: Disable Optimise iPhone Storage Option

Wait until the iPhone downloads all the videos from iCloud. You should now be able to open videos without loading error.

Method 5: Update the app that shows video load error on iPhone

If the video loading issue error pops up in a particular app like YouTube, Instagram, then update the application. If the update doesn’t help, you can reinstall the app also. This should fix videos not loading error or buffering issues. App update are available in App Store. To update any iPhone app follow the given steps:

• Open the App Store.
• Now click on your profile icon on top.

Figure: Update app in App Store

• Scroll to find your app and click on the Update button next to it. You can also click on Update All on top.

Method 6: Create free space on your iPhone

High quality videos may not load and show error if there is no space on your iPhone. Check your iOS device, if it has enough free space. Its’ essential to have 2GB free space available in the device to play high quality and large size videos.

You can check the available space on your iPhone or iPad by navigating to: Settings > General > iPhone Storage.

Figure: iPhone storage screen

On the top right, you will see the amount of space used on your iOS device. If the space is less, remove the useless videos, photos, apps and other data on your iPhone or iPad.

Method 7: Access video from iCloud.com

If the videos don’t load on iPhone and show error, try to access them via iCloud.com on your computer by following the below steps:

• Open iCloud.com and enter Apple ID credentials to sign in.
• Click on the Photos or iCloud Drive app where the video is saved.
• Find your video and click on it to open.

There’s also the options in icloud.com to share the video via email or download to save it on your computer.

Method 8: Repair video not loading on iPhone

If you face ‘unable to load video’ an error occurred in Camera Roll videos of iPhone, the file may have corrupted.

Copy or transfer the problem video to your PC or Mac. Download and install a video repair software—Stellar Repair for Video . It can fix file corruption in the error throwing iPhone video. The software is compatible with MP4, MOV, HEVC, video files formats used in iPhone and iPad.

The software also offers a free trail wherein you can repair the corrupt video and watch its preview.

Method 9: Restore iPhone to factory settings

If ‘unable to load video’ error is perpetual on your iPhone or iPad, in spite of trying the above methods, then factory reset can be your last bet.

As all know, factory reset will delete everything on your iOS device , make sure you create the latest backup of the iPhone in iCloud or iTunes.

Follow the below steps to factory reset iPhone and fix unable to load video error:

• Open Settings > General > Reset.
• Click on Erase All Content and Settings.
• Enter Apple passcode. Click on Erase iPhone and follow the prompts.

Now check if the video error problem is resolved or not.

Wrapping Up & FAQ

Usually one of the methods shared in this post fixes the error – ‘unable to load video‘, an error occurred’ on iPhone. However, unfortunately if none works and you cannot play videos on iPhone, contact Apple support .

FAQ

1. Why does my iPhone say ‘an error occurred while loading a higher quality version of this photo’?

High quality photos/videos require more storage space to open. Less free storage is one of the for the media file loading error.

Hence, delete some useless photos, videos, or apps to free up space. Now you can open the high quality photo/video smoothly without any error.

2. Why my iPhone videos not playing on PC?

Your iPhone videos may not play on Windows PC due to many reasons— the media player doesn’t support videos file format; virus in your PC; or the video has turned corrupt during transfer. However, you can fix the problem and play iPhone videos on Windows .

3. Why I cannot view my video in icloud.com?

In iCloud.com, select the Photos app and click Photos. In the side bar, you will see the thumbnails of all your photos and videos. Find your video and click on it to view.

---

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Restore from iCloud^® Backup

In case any file is deleted from iPhone^®, use the software to recover it from iCloud^®. You can restore iPhone^® from backup, but the advanced software lets you select and restore only the desired files lost from iCloud^®. The iOS^® recovery software executes recovery in the least possible time and takes care of every bit of information stored in your iCloud^® backup files.

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The iOS^® recovery software restores iPhone^® from iTunes^® backup. It is powered by a recovery program that allows accessing data stored in encrypted iTunes^® backup files. This feature makes the iPhone^®/ iPad^® recovery application more powerful than ever. In addition, one can execute the entire recovery process without any technical expertise.

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Retrieve Deleted Text Messages on iPhone^®

Losing important text messages or attachments from your iPhone^® can be a huge loss. Stellar Data Recovery for iPhone^® performs enhanced scanning to recover deleted iMessages, text messages, and attachments from your iPhone^®, iPad^®, iTunes^®, and iCloud^® backup.

Recovers Deleted iPhone^® Contacts

While transferring or deleting unwanted contacts in bulk, important contacts might get deleted from your iPhone^®. Stellar iPhone^® recovery software retrieves such lost contacts on iPhone^®, iTunes^®, or iCloud^® backup and lets you restore contacts in VCF, CSV, or HTML formats. The software also saves various attributes associated with the contacts in HTML format.  Learn More

Recovers Deleted Voice Memos on iPhone^®

Voice Memo can be lost due to deletion, app crash, iOS^® update, water-damaged iPhone^®, etc. Stellar Data Recovery for iPhone^® recovers missing or deleted Voice Memos from iPhone^®, iTunes^®, and iCloud^® backup in any situation. The software is easy-to-use, fast, and lets you select and save only those voice memos recordings you wish to keep.

Recovers iPhone^® Call History

Call logs may get deleted due to phone restoration, accidental deletion, or other reasons. Stellar iPhone^® data recovery software helps you get back the call log of your iPhone^® that has been either lost or deleted. It recovers deleted call logs on iPhone^® and displays them as per the category.

Recovers Deleted Notes on iPhone^®

The software recovers lost or accidentally deleted Notes on iPhone^®, iTunes^®, or iCloud^® backup files. It can also retrieve large-sized iOS^® Notes and inserted photos deleted from your iPhone^®. The iPhone^® recovery software runs an algorithm to scan the device for deleted ‘Notes’ and attachments and lists them in the preview pane. So no matter how large the Notes are, this software can easily recover them.

Recovers deleted Safari Bookmarks

Bookmarking websites on a web browser is common as it helps in quick and easy access while revisiting the website. You may have bookmarked several websites on your Safari browser, the default browser of your iPhone^® and iPad^®. But, there can be situations when you might lose them suddenly. With this software, you can easily restore Safari bookmarks from iCloud^®, iTunes^®, iPhone^®, or iPad^®.

Restores Data in Diverse Loss Scenarios

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Deep Scan for up to 100% Data Recovery

The Deep Scan feature searches for lost files based on the file signature. It does a comprehensive scan of the iOS^® device and iTunes^® backup to recover every bit of lost or deleted data. In case your desired file is not included in the list of files detected after running quick scan, you can opt for Deep Scan restore iPhone^® from backup or the device.

Permanently Erases iPhone^® Data

The multi-purpose advanced Toolkit version of the software erases all content and settings, contacts, photos, videos, and other system data from all kinds of iOS^® devices. It securely clears data on iPhone^® and iPad^®, making it unrecoverable by any data recovery software. Thus, the software ensures that your data remains safe and private. Learn More

Erases Third-Party Apps data on iPhone^®

Stellar Toolkit for iPhone^® efficiently wipes all third-party apps data, Photos, Videos, Contacts, Call Logs, Text messages, Photo Stream, Voice Memos, Camera Roll, Notes & Reminders, Calendar, FaceTime calls, Safari Bookmarks, Siri, WhatsApp, WeChat, Line, Viber, Tango, and Kik messages & attachments. The advanced software also clears system data or ‘other storage’ on iPhone^® that mostly stores apps data and cache files. Learn More

Repair iOS^® issues on iPhone^® & iPad^®

The Toolkit version of Stellar Data Recovery for iPhone^® offers an advanced feature that repairs iPhone^® and iPad^® that are not working smoothly or are inaccessible due to iOS^® issues. The software repairs iOS^® system and fixes black screen, iOS^® crash, iPhone^® stuck at Apple^® logo/reboot loop, iTunes^® errors, white screen of death, and more. The iPhone^® recovery software performs iOS^® system recovery without deleting the existing data on the device

Remove Apple^® ID from iPhone^®

For all those users, who cannot access iPhone^® data as they forgot the Apple^® ID password, Stellar Toolkit for iPhone^® brings ‘Remove Apple^® ID’ module. Users can delete the configured Apple^® ID on their iPhone^® without the password. They can create a new Apple^® account and reset Apple^® ID password to reuse their iOS^® device. The feature is available for all variants of iPads^® as well.  Learn More

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Recovers Deleted Files from iPhone^®, iPad^®, iCloud^®, and iTunes^®. Compatible with all iOS^® devices for your convenience and usage.

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Toolkit

In addition to iOS^® data recovery, this version is inclusive of iPhone^® Data Erasure, iOS^® System Repair, and Removes Apple^® ID.

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Stellar Data Recovery for iPhone

Version:	7.3.0.0
License:	Single System
Edition:	Standard, Toolkit
Language Supported:	English, Deutsch, Français, Italiano, Español
Release Date:	December, 2023

Processor:	Intel compatible (x64-based processor)
Memory:	4 GB minimum (8 GB recommended)
Hard Disk:	250 MB for installation files
Operating System: (64 Bit only)	Windows 11, 10, 8.1, 8 & 7

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New iPhone 14 Restore from iCloud Stuck on Time Remaining Estimating

Summary: The joy of using iPhone 14 comes to a halt if your newly purchased iOS device remains stuck at “iCloud backup remaining estimating time” loop. You’ll Google how to restart an iPhone but end up being confused about what to do or what not to do. We understand your angst. So, in this blog, we offer you lucrative options to restore new iPhone 14 from iCloud backup. Also, we have taken the liberty to recommend a reliable iPhone data recovery software to use in case of accidental data loss. Use the given buttons to free download and try it yourself.

Every time you buy a new iPhone, restoring backup becomes a vital necessity to finish the setup. Long wait to restore a new iPhone 14 is killing the joy of using the most awaited Apple product. You can restore iTunes or Finder backup using laptop or MacBook, but as soon as you perform iCloud backup on iPhone 14, the device gets stuck at estimated time remaining. It’s a prominent issue, pointed by many iPhone 14 users recently.

The problem arises at setting up a new iPhone with existing iCloud backup. Possibility of getting stuck on Restore in Progress: An estimated storage (XXGB) required to finish restoring your apps and data.

Why is my new iPhone 14 stuck at restore from iCloud?

Before finding your options to overcome the problem and learn how to restore an iPhone, get familiar with the root cause of the problem:

1. Perhaps additional data storage space is required.
2. Apple server is preventing iCloud data restoration.
3. iCloud system status is not working for iCloud backup and iCloud Account login.

• Slow or unstable WiFi connection.
• Numerous unwanted backup files stored on iCloud.

Generally, restoring in progress doesn’t take more than 20 to 60 minutes for an iPhone to restart. Nonetheless, if restoring is stuck beyond that time, then be wary that it might take hours to finish. Anyhow, iPhone offers you ample options to get around a stuck iCloud backup.

How to restart an iPhone stuck at “Restore from iCloud- Time Remaining: Estimating”

Read the below methods to identify a perfect route to finish restoring iPhone 14 from iCloud backup. You can also stop restoring your iPhone and experiment with other alternatives:

Cancel the iCloud Restore in Progress

Stop the ‘Restore from iCloud’ process and start afresh after giving rest to your iPhone for a while. The move allows iOS device to optimize operations after turning off all the activities. To do so, you need to interrupt the ongoing restore from iCloud backup, which is already stuck at a specified time remaining. Rebooting your iPhone will fix all the minor glitches liable for creating such. Follow these steps:

• Press and hold the side button (on the right hand side of your iPhone) along with volume up/ down button till the power-off slider appears on your iPhone 14 screen.

• Drag the slider to your right and wait for 30-seconds to turn off the device.

• To turn the iPhone back on, press and hold the side button until the Apple logo appears on screen.

Restart Restoring iCloud Backup

Once your iPhone 14 restarts, follow these steps to restore iCloud backup:

• Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.

• Set up your iPhone and select Restore from iCloud Backup on the Apps & Data screen.
• You can also choose another restoration option- Transfer Directly from iPhone.
• Follow the instruction available on-screen to restore your iOS device.

If your new iPhone 14 continues getting stuck at iCloud restore progress, then you need to check your internet connection. Also, make sure the iOS device has adequate space to handle large volume of data you are trying to copy in it.

Check the iCloud System Status

At rare occasions, even Apple server prevents the iCloud data restoration. The first thing you can do in such situations is to ascertain whether the restore process was stalled because of an internet issue or iCloud System Status. To do so, go to Apple system status page and check if iCloud Backup, Apple ID, and iCloud Account and Sign In, are working. If not, then you can’t do much but wait for Apple support to fix the issue at their end.

iCloud backup restore stuck while setting up a new iPhone 14 is not stressful until you lose a significant amount of data in the process. It is possible that in the search and trial of different options to restore iCloud backup on new iPhone 14, you might lose a significant amount of data. Use a reliable iPhone data recovery software like Stellar Data Recovery for iPhone to restore all the lost or deleted iPhone data from different variants of iPhone, iPad, and iPod touch.

Note that the software also supports recovery from iCloud backup and iTunes backup. The advanced software allows you to select and restore only a selected few or the desired files lost from iCloud. Moreover, the iOS recovery software executes recovery in the least possible time and could manage every bit of data stored in your iCloud backup. Refer to our KB to learn how to recover deleted iCloud data .

Conclusion:

This blog encapsulates various methods to swiftly get out of the trouble of new iPhone 14 stuck at restore from iCloud. As you try these methods, eventually, you will find the most suitable option to resolve the iPhone 14 stuck at restore from iCloud error.  At times, the process of data restore remains slow for reasons beyond your control. Perhaps the files you wish to restore to the newly purchased iOS device are way too large or the process is taking longer because of a weak Wi-Fi network or the Apple Server is undergoing maintenance. Either of the reasons may further enhance the risk of data loss on the iPhone. Therefore, you need an infallible solution like Stellar Data Recovery for iPhone to retrieve lost contacts, photos, videos, apps, games, chats, and more.