Play HEVC H.265 on Motorola Moto G 5G (2023), is it possible?

If you are experiencing choppy, stuttering, or broken up playback when viewing HEVC video on your Motorola Moto G 5G (2023), it is probably because your device doesn’t support the new HEVC H.265 codec, or your video has high specifications that your Motorola Moto G 5G (2023) cannot handle. If that’s the case, converting the HEVC video to a format that is compatible with your Motorola Moto G 5G (2023) would be a workable solution.

Motorola Moto G 5G (2023) refused playing an HEVC MKV movie

"Hi all, I’m a happy user of Motorola Moto G 5G (2023). It plays almost everything I throw at it. Unfortunately, last night when I tried to play an MKV (HEVC compressed), it refused to work. I couldn’t figure out how. Is there any way to get this to work? Please advice a solution. Thanks."

If for any reason you are having troubles playing HEVC H.265 video on Motorola Moto G 5G (2023), you are suggested to convert them to a different codec first, such as the widely supported H.264. Check a quick guide on how to convert HEVC H.265 to H.264 MP4 for Motorola Moto G 5G (2023).

Part 1: How To Convert HEVC Videos For Motorola Moto G 5G (2023) on Windows?
Part 2: How To Convert HEVC Videos For Motorola Moto G 5G (2023) on Mac?

Part 1. How To Convert HEVC Videos For Motorola Moto G 5G (2023) on Windows?

To convert hevc videos for Motorola Moto G 5G (2023) playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Motorola Moto G 5G (2023)
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Moto G 5G (2023).

If you can’t find a suitable profile for Motorola Moto G 5G (2023), you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Moto G 5G (2023). No audio lost issues will occur any more.

Part 2. How To Convert HEVC Videos For Motorola Moto G 5G (2023) on Mac?

To convert hevc videos for Motorola Moto G 5G (2023) playback on Mac, do as below:

Download and install Video Converter on your Mac computer.