![Motorola won’t play HEVC H.265 media, how to fix?](https://img0mobiles.techidaily.com/images/best-assets/devices/motorola/motorola-moto-g14/4.jpg)
Motorola won’t play HEVC H.265 media, how to fix?
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If you are experiencing choppy, stuttering, or broken up playback when viewing HEVC video on your Motorola Moto G14, it is probably because your device doesn’t support the new HEVC H.265 codec, or your video has high specifications that your Motorola Moto G14 cannot handle. If that’s the case, converting the HEVC video to a format that is compatible with your Motorola Moto G14 would be a workable solution.
Depending on hardware, software, video/audio formats/codecs, frame rate, bitrate, file sizes and much more, your device will have different performances playing an HEVC/H.265 video. If you have a high-end device that supports HEVC hardware decoder, you don’t need to do this at all. But if your Motorola Moto G14 struggles to play HEVC videos, you will need to convert them to a format that is compatible with your Motorola Moto G14 first. That’s where an HEVC to Motorola Moto G14 converter comes in.
We demonstrate how to process file conversion below:
Part 1: How To Convert HEVC Videos For Motorola Moto G14 on Windows?
Part 2: How To Convert HEVC Videos For Motorola Moto G14 on Mac?
Download and install Video Converter on your Windows computer.
Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.
Step 2: Select output format for Motorola Moto G14
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Moto G14.
![Select output profile format for Motorola Moto G14](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/win/profile-2.png)
If you can’t find a suitable profile for Motorola Moto G14, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Motorola Moto G14](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Motorola Moto G14](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/win/settings-2.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Motorola Moto G14](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Moto G14. No audio lost issues will occur any more.
Download and install Video Converter on your Mac computer.
Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.
Step 2: Select output format for Motorola Moto G14
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Moto G14.
![Select output profile format for Motorola Moto G14](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/mac/profile.png)
If you can’t find a suitable profile for Motorola Moto G14, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Motorola Moto G14](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/mac/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Motorola Moto G14](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/mac/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Motorola Moto G14](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Moto G14. No audio lost issues will occur again.
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- Title: Motorola won’t play HEVC H.265 media, how to fix?
- Author: Vivienne
- Created at : 2024-05-19 18:09:37
- Updated at : 2024-05-20 18:09:37
- Link: https://review-topics.techidaily.com/motorola-wont-play-hevc-h265-media-how-to-fix-by-aiseesoft-video-converter-play-hevc-video-on-android/
- License: This work is licensed under CC BY-NC-SA 4.0.