Motorola Moto G24 won't play MOV videos, how to fix ?

If you are trying to play QuickTime .mov files on Motorola Moto G24, you may encounter issues one or another. That’s because .mov files don't play well on most Android devices. However, this problem can be solved via converting MOV files to Motorola Moto G24 supported MP4 format.

iPhone MOV files won’t play on my Motorola Moto G24

“My client sent me some .mov files through an email the other day. He took them with his iPhone 8 plus. I click on them and they don’t play on my Motorola Moto G24. I installed MX Player and VLC player because many people say they will work. Unfortunately, there’s a no go. More suggestions or workarounds? Thanks in advance.”

A .MOV file is a QuickTime media container format developed by Apple. It is widely used in Apple products like iPhone and iPad, but is not well supported by Android devices. To be able to play MOV files on Motorola Moto G24 flawlessly, you are suggested to convert MOV files to Motorola Moto G24 preferred MP4 format. Here’s a how-to guide on this.

Part 1: You can convert .mov files for Motorola Moto G24 (on Windows)
Part 2: You can convert .mov files for Motorola Moto G24 (on macOS)

Part 1. You can convert .mov files for Motorola Moto G24 (on Windows)

To convert .mov video files for Motorola Moto G24 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import MOV video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Motorola Moto G24
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Moto G24.

If you can’t find a suitable profile for Motorola Moto G24, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Moto G24. No audio lost issues will occur any more.

Part 2. You can convert .mov files for Motorola Moto G24 (on macOS)

To convert .mov video files for Motorola Moto G24 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.