Motorola Moto G Stylus 5G (2023) won’t play MP4 files

Vivienne Lv12
  2024-05-19 18:09:37 2024-05-19 18:09:37 Created   2024-05-21 02:12:01 2024-05-21 02:12:01 Updated    

Although MP4 is among Motorola Moto G Stylus 5G (2023) supported video formats, some users still encounter incompatibility issues when playing MP4 files on Motorola Moto G Stylus 5G (2023). In this article, we explain how to solve the problem with a little workaround.

MP4 is among Motorola Moto G Stylus 5G (2023) supported video formats, however, some users still encounter incompatibility issues when playing MP4 files on Motorola Moto G Stylus 5G (2023). Why does this happen? The reason is that MP4 is a container format which may contain multiple video and audio streams encoded with various codecs. Although Motorola Moto G Stylus 5G (2023) is compatible with MP4 video files, it also requires the MP4 file to be encoded in the way that is recognized by your particular device model. Some MP4 videos will not play on Motorola Moto G Stylus 5G (2023) due to the failure of codec recognition. In that case, you will need to convert the files to Motorola Moto G Stylus 5G (2023) supported H.264 MP4 format. Check a guide on how to do this below.

Part 1: MP4 conversion suggestion for Motorola Moto G Stylus 5G (2023) (on Windows)
Part 2: MP4 conversion suggestion for Motorola Moto G Stylus 5G (2023) (on macOS)

Part 1. MP4 conversion suggestion for Motorola Moto G Stylus 5G (2023) (on Windows)
To convert MP4 video files for Motorola Moto G Stylus 5G (2023) playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.

Step 2: Select output format for Motorola Moto G Stylus 5G (2023)
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Moto G Stylus 5G (2023).

Select output profile format for Motorola Moto G Stylus 5G (2023)

If you can’t find a suitable profile for Motorola Moto G Stylus 5G (2023), you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Motorola Moto G Stylus 5G (2023)

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Motorola Moto G Stylus 5G (2023)

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Motorola Moto G Stylus 5G (2023)

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Moto G Stylus 5G (2023). No audio lost issues will occur any more.

Part 2. MP4 conversion suggestion for Motorola Moto G Stylus 5G (2023) (on macOS)
To convert MP4 video files for Motorola Moto G Stylus 5G (2023) playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.

Step 2: Select output format for Motorola Moto G Stylus 5G (2023)
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Moto G Stylus 5G (2023).

Select output profile format for Motorola Moto G Stylus 5G (2023)

If you can’t find a suitable profile for Motorola Moto G Stylus 5G (2023), you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Motorola Moto G Stylus 5G (2023)

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Motorola Moto G Stylus 5G (2023)

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Motorola Moto G Stylus 5G (2023)

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Moto G Stylus 5G (2023). No audio lost issues will occur again.

Also read:

  • Title: Motorola Moto G Stylus 5G (2023) won’t play MP4 files
  • Author: Vivienne
  • Created at : 2024-05-19 18:09:37
  • Updated at : 2024-05-21 02:12:01
  • Link: https://review-topics.techidaily.com/motorola-moto-g-stylus-5g-2023-won-t-play-mp4-files-by-aiseesoft-video-converter-play-mp4-on-android/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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