Motorola Moto G 5G (2023) won’t play HEVC H.265 media, how to fix?

Vivienne Lv12
  2024-04-29 22:45:02 2024-04-29 22:45:02 Created   2024-05-01 07:03:46 2024-05-01 07:03:46 Updated    

If you are experiencing choppy, stuttering, or broken up playback when viewing HEVC video on your Motorola Moto G 5G (2023), it is probably because your device doesn’t support the new HEVC H.265 codec, or your video has high specifications that your Motorola Moto G 5G (2023) cannot handle. If that’s the case, converting the HEVC video to a format that is compatible with your Motorola Moto G 5G (2023) would be a workable solution.

If your movie contains a audio codec that is not supported by Motorola Moto G 5G (2023), you may probably encounter audio lost issues when playing it. If that’s the case, we would recommend converting the movie to a format that is compatible with your Motorola Moto G 5G (2023) first, such as H.264 AAC encoded MP4, which Motorola Moto G 5G (2023) will recognize and handle well.

Learn how to process file conversion below.

Part 1: How To Convert HEVC Videos For Motorola Moto G 5G (2023) on Windows?
Part 2: How To Convert HEVC Videos For Motorola Moto G 5G (2023) on Mac?

Part 1. How To Convert HEVC Videos For Motorola Moto G 5G (2023) on Windows?
To convert hevc videos for Motorola Moto G 5G (2023) playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Motorola Moto G 5G (2023)
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Moto G 5G (2023).

Select output profile format for Motorola Moto G 5G (2023)

If you can’t find a suitable profile for Motorola Moto G 5G (2023), you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Motorola Moto G 5G (2023)

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Motorola Moto G 5G (2023)

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Motorola Moto G 5G (2023)

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Moto G 5G (2023). No audio lost issues will occur any more.

Part 2. How To Convert HEVC Videos For Motorola Moto G 5G (2023) on Mac?
To convert hevc videos for Motorola Moto G 5G (2023) playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Motorola Moto G 5G (2023)
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Moto G 5G (2023).

Select output profile format for Motorola Moto G 5G (2023)

If you can’t find a suitable profile for Motorola Moto G 5G (2023), you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Motorola Moto G 5G (2023)

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Motorola Moto G 5G (2023)

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Motorola Moto G 5G (2023)

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Moto G 5G (2023). No audio lost issues will occur again.

Also read:

  • Title: Motorola Moto G 5G (2023) won’t play HEVC H.265 media, how to fix?
  • Author: Vivienne
  • Created at : 2024-04-29 22:45:02
  • Updated at : 2024-05-01 07:03:46
  • Link: https://review-topics.techidaily.com/motorola-moto-g-5g-2023-won-t-play-hevc-h-265-media-how-to-fix-by-aiseesoft-video-converter-play-hevc-video-on-android/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Motorola Moto G 5G (2023) won’t play HEVC H.265 media, how to fix?