Motorola Edge+ (2023) won’t play HEVC H.265 media, how to fix?
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If you are experiencing choppy, stuttering, or broken up playback when viewing HEVC video on your Motorola Edge+ (2023), it is probably because your device doesn’t support the new HEVC H.265 codec, or your video has high specifications that your Motorola Edge+ (2023) cannot handle. If that’s the case, converting the HEVC video to a format that is compatible with your Motorola Edge+ (2023) would be a workable solution.
If your movie contains a audio codec that is not supported by Motorola Edge+ (2023), you may probably encounter audio lost issues when playing it. If that’s the case, we would recommend converting the movie to a format that is compatible with your Motorola Edge+ (2023) first, such as H.264 AAC encoded MP4, which Motorola Edge+ (2023) will recognize and handle well.
Learn how to process file conversion below.
Part 1: How To Convert HEVC Videos For Motorola Edge+ (2023) on Windows?
Part 2: How To Convert HEVC Videos For Motorola Edge+ (2023) on Mac?
Download and install Video Converter on your Windows computer.
Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.
Step 2: Select output format for Motorola Edge+ (2023)
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Edge+ (2023).
![Select output profile format for Motorola Edge+ (2023)](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/win/profile-3.png)
If you can’t find a suitable profile for Motorola Edge+ (2023), you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Motorola Edge+ (2023)](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Motorola Edge+ (2023)](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/win/settings-2.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Motorola Edge+ (2023)](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Edge+ (2023). No audio lost issues will occur any more.
Download and install Video Converter on your Mac computer.
Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.
Step 2: Select output format for Motorola Edge+ (2023)
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Edge+ (2023).
![Select output profile format for Motorola Edge+ (2023)](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/mac/profile.png)
If you can’t find a suitable profile for Motorola Edge+ (2023), you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Motorola Edge+ (2023)](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/mac/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Motorola Edge+ (2023)](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/mac/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Motorola Edge+ (2023)](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Edge+ (2023). No audio lost issues will occur again.
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- Title: Motorola Edge+ (2023) won’t play HEVC H.265 media, how to fix?
- Author: Vivienne
- Created at : 2024-05-19 18:09:37
- Updated at : 2024-05-21 02:12:01
- Link: https://review-topics.techidaily.com/motorola-edgeplus-2023-won-t-play-hevc-h-265-media-how-to-fix-by-aiseesoft-video-converter-play-hevc-video-on-android/
- License: This work is licensed under CC BY-NC-SA 4.0.