Motorola can't play MP4 video files
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Although MP4 is among Motorola Edge 40 Neo supported video formats, some users still encounter incompatibility issues when playing MP4 files on Motorola Edge 40 Neo. In this article, we explain how to solve the problem with a little workaround.
Your MP4 files may include a video or audio codec that is not supported by your device. This issue can be solved by converting them to Motorola Edge 40 Neo supported H.264 MP4 format. Check out a how-to guide on this.
Part 1: MP4 conversion suggestion for Motorola Edge 40 Neo (on Windows)
Part 2: MP4 conversion suggestion for Motorola Edge 40 Neo (on macOS)
Download and install Video Converter on your Windows computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for Motorola Edge 40 Neo
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Edge 40 Neo.
![Select output profile format for Motorola Edge 40 Neo](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/win/profile-5.png)
If you can’t find a suitable profile for Motorola Edge 40 Neo, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Motorola Edge 40 Neo](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Motorola Edge 40 Neo](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/win/settings-4.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Motorola Edge 40 Neo](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Edge 40 Neo. No audio lost issues will occur any more.
Download and install Video Converter on your Mac computer.
Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.
Step 2: Select output format for Motorola Edge 40 Neo
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Edge 40 Neo.
![Select output profile format for Motorola Edge 40 Neo](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/mac/profile.png)
If you can’t find a suitable profile for Motorola Edge 40 Neo, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Motorola Edge 40 Neo](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/mac/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Motorola Edge 40 Neo](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/moto/fv.mp4/mac/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Motorola Edge 40 Neo](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Edge 40 Neo. No audio lost issues will occur again.
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- Title: Motorola can't play MP4 video files
- Author: Vivienne
- Created at : 2024-05-19 18:09:37
- Updated at : 2024-05-21 02:12:01
- Link: https://review-topics.techidaily.com/motorola-can-t-play-mp4-video-files-by-aiseesoft-video-converter-play-mp4-on-android/
- License: This work is licensed under CC BY-NC-SA 4.0.