MKV stutters on U23 and stops randomly

Does HTC U23 have native support for MKV files? As a matter of fact, most Android devices need to install a third party media player (e.g. VLC player, MX player, Mobo Player, etc.) to watch MKV content. If for some reason this method doesn’t work for you, you need to convert MKV files to a format that is compatible with HTC U23 prior, such as H.264 MP4.

Because MKV isn’t an industry standard, not all portable devices support it - even though support has grown rapidly. You have two main options for playing MKV files on HTC U23: using an MKV compatible media player with appropriate codecs installed （e.g VLC player, MX Player）, or converting MKV files to the widely supported H.264 MP4 format if the first option doesn’t work. Check a quick guide on how to encode MKV files to H.264 MP4 for HTC U23 playback.

Part 1: You can convert mkv video files For HTC U23 (on Windows)
Part 2: You can convert mkv video files For HTC U23 (on macOS)

Part 1. You can convert mkv video files For HTC U23 (on Windows)

To convert mkv video files for HTC U23 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import MKV video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for HTC U23
Click “Profile” to select “HTC” > “The corresponding Profile of your HTC phone “ as output format. This format profile will ensure a good performance while playing with HTC U23.

If you can’t find a suitable profile for HTC U23, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start .

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your HTC U23. No audio lost issues will occur any more.

Part 2. You can convert mkv video files For HTC U23 (on macOS)

To convert mkv video files for HTC U23 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import MKV video files
Click “Add File” to load video files that you want to convert into this program.

If you can’t find a suitable profile for HTC U23, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your HTC U23. No audio lost issues will occur again.

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MKV stutters on U23 and stops randomly