![Issues playing H.265 HEVC video on Samsung Galaxy S24 Ultra](https://img0mobiles.techidaily.com/images/best-assets/devices/samsung/samsung-galaxy-s24-ultra/5.jpg)
Issues playing H.265 HEVC video on Samsung Galaxy S24 Ultra
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Failed to watch HEVC videos on your Samsung Galaxy S24 Ultra? Depending on your device model, source video specifications and much more, HEVC playback on your Samsung Galaxy S24 Ultra may have different performances. If you are experiencing troubles playing H.265 files on Samsung Galaxy S24 Ultra, you may wish to read this article. It explains a solution to get Samsung Galaxy S24 Ultra playing HEVC H.265 media beautifully.
If your movie contains a audio codec that is not supported by Samsung Galaxy S24 Ultra, you may probably encounter audio lost issues when playing it. If that’s the case, we would recommend converting the movie to a format that is compatible with your Samsung Galaxy S24 Ultra first, such as H.264 AAC encoded MP4, which Samsung Galaxy S24 Ultra will recognize and handle well.
Learn how to process file conversion below.
Part 1: How To Convert HEVC Videos For Samsung Galaxy S24 Ultra on Windows?
Part 2: How To Convert HEVC Videos For Samsung Galaxy S24 Ultra on Mac?
Download and install Video Converter on your Windows computer.
Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.
Step 2: Select output format for Samsung Galaxy S24 Ultra
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy S24 Ultra.
![Select output profile format for Samsung Galaxy S24 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/win/profile-2.png)
If you can’t find a suitable profile for Samsung Galaxy S24 Ultra, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Samsung Galaxy S24 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Samsung Galaxy S24 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/win/settings-2.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Samsung Galaxy S24 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy S24 Ultra. No audio lost issues will occur any more.
Download and install Video Converter on your Mac computer.
Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.
Step 2: Select output format for Samsung Galaxy S24 Ultra
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy S24 Ultra.
![Select output profile format for Samsung Galaxy S24 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/mac/profile.png)
If you can’t find a suitable profile for Samsung Galaxy S24 Ultra, you can also select it directly, as shown in the following figure.
![Use Common way, Select output profile format for Samsung Galaxy S24 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/mac/profile.png)
Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.
![Update Profile settings for Samsung Galaxy S24 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/samsung/fv.mp4/mac/settings.png)
Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below
![Update Profile settings for Samsung Galaxy S24 Ultra](https://tools.techidaily.com/images/apps/aiseesoft/video-converter/devices/common_android/fv.mp4/win/settings.png)
Step 3: Click “Convert” to start.
As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy S24 Ultra. No audio lost issues will occur again.
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- Title: Issues playing H.265 HEVC video on Samsung Galaxy S24 Ultra
- Author: Vivienne
- Created at : 2024-05-19 18:09:37
- Updated at : 2024-05-20 18:09:37
- Link: https://review-topics.techidaily.com/issues-playing-h265-hevc-video-on-samsung-galaxy-s24-ultra-by-aiseesoft-video-converter-play-hevc-video-on-android/
- License: This work is licensed under CC BY-NC-SA 4.0.