Issues playing H.265 HEVC video on Moto G04

Failed to watch HEVC videos on your Motorola Moto G04? Depending on your device model, source video specifications and much more, HEVC playback on your Motorola Moto G04 may have different performances. If you are experiencing troubles playing H.265 files on Motorola Moto G04, you may wish to read this article. It explains a solution to get Motorola Moto G04 playing HEVC H.265 media beautifully.

Motorola Moto G04 refused playing an HEVC MKV movie

"Hi all, I’m a happy user of Motorola Moto G04. It plays almost everything I throw at it. Unfortunately, last night when I tried to play an MKV (HEVC compressed), it refused to work. I couldn’t figure out how. Is there any way to get this to work? Please advice a solution. Thanks."

If for any reason you are having troubles playing HEVC H.265 video on Motorola Moto G04, you are suggested to convert them to a different codec first, such as the widely supported H.264. Check a quick guide on how to convert HEVC H.265 to H.264 MP4 for Motorola Moto G04.

Part 1: How To Convert HEVC Videos For Motorola Moto G04 on Windows?
Part 2: How To Convert HEVC Videos For Motorola Moto G04 on Mac?

Part 1. How To Convert HEVC Videos For Motorola Moto G04 on Windows?

To convert hevc videos for Motorola Moto G04 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Motorola Moto G04
Click “Profile” to select “Motorola” > “The corresponding Profile of your Motorola phone “ as output format. This format profile will ensure a good performance while playing with Motorola Moto G04.

If you can’t find a suitable profile for Motorola Moto G04, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Motorola Moto G04. No audio lost issues will occur any more.

Part 2. How To Convert HEVC Videos For Motorola Moto G04 on Mac?

To convert hevc videos for Motorola Moto G04 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.