Issues playing H.265 HEVC video on Galaxy S24+

Vivienne Lv13

If you are experiencing choppy, stuttering, or broken up playback when viewing HEVC video on your Samsung Galaxy S24+, it is probably because your device doesn’t support the new HEVC H.265 codec, or your video has high specifications that your Samsung Galaxy S24+ cannot handle. If that’s the case, converting the HEVC video to a format that is compatible with your Samsung Galaxy S24+ would be a workable solution.

My Samsung Galaxy S24+ won’t play 4K HEVC, how to resolve?
"Hi all, I have a Samsung Galaxy S24+ which is working very fine for me. Everything is fine and smooth … except 4K HEVC video playback. It can read all videos up to 1080p fluently. However, all 4K HEVC video files are unwatchable: frames are freezing every seconds. How can I get the 4K HEVC video playing smoothly on my Samsung Galaxy S24+? I would really appreciate any help."

This is probably because your Samsung Galaxy S24+ doesn’t have enough power to handle 4K HEVC files. In this situation, we would recommend converting them to a format that is well supported by your Samsung Galaxy S24+ first. Check a how-to guide on this below:

Part 1: How To Convert HEVC Videos For Samsung Galaxy S24+ on Windows?
Part 2: How To Convert HEVC Videos For Samsung Galaxy S24+ on Mac?


Part 1. How To Convert HEVC Videos For Samsung Galaxy S24+ on Windows?
To convert hevc videos for Samsung Galaxy S24+ playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy S24+
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy S24+.

Select output profile format for Samsung Galaxy S24+

If you can’t find a suitable profile for Samsung Galaxy S24+, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Samsung Galaxy S24+

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Samsung Galaxy S24+

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Samsung Galaxy S24+

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy S24+. No audio lost issues will occur any more.


Part 2. How To Convert HEVC Videos For Samsung Galaxy S24+ on Mac?
To convert hevc videos for Samsung Galaxy S24+ playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Samsung Galaxy S24+
Click “Profile” to select “Samsung” > “The corresponding Profile of your Samsung phone “ as output format. This format profile will ensure a good performance while playing with Samsung Galaxy S24+.

Select output profile format for Samsung Galaxy S24+

If you can’t find a suitable profile for Samsung Galaxy S24+, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for Samsung Galaxy S24+

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for Samsung Galaxy S24+

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for Samsung Galaxy S24+

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Samsung Galaxy S24+. No audio lost issues will occur again.

  • Title: Issues playing H.265 HEVC video on Galaxy S24+
  • Author: Vivienne
  • Created at : 2024-08-02 14:33:06
  • Updated at : 2024-09-25 22:38:00
  • Link: https://review-topics.techidaily.com/issues-playing-h-265-hevc-video-on-galaxy-s24plus-by-aiseesoft-video-converter-play-hevc-video-on-android/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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Issues playing H.265 HEVC video on Galaxy S24+