iPhone® Data Recovery Software to Recover Lost iOS® Data

Recover lost or deleted data from iPhone®, iPad®, iPod® touch, and iTunes® and iCloud® backup files with our advanced iPhone® recovery software.

• Recovers Deleted Photos, Videos, Texts, Contacts, etc.
• Compatible with iPhone® Series 15/14/13/12/11/X and below.
• Supports the latest iOS® 17, 16, 15, 14, 13, 12, and below.

STELLAR DATA RECOVERY FOR IPHONE^®

All-in-one iPhone^® and iPad^® Data Recovery Software

Stellar Data Recovery for iPhone^® is the best tool to recover data (photos, audio, videos, etc.) lost from iOS^® devices due to accidental deletion, system crash, forgotten password, device damage, factory reset, failed iOS^® update, and more.

• Storage Devices
• File Types

Free download allows you to scan & preview files from iPhone, iCloud and iTunes.

Powerful Comprehensive Solution

More Awesome Features

Complete iOS^® Data Recovery Software

Stellar Data Recovery for iPhone^® is a complete iOS^® data recovery software that facilitates the recovery of lost and deleted data from iPhone^®, iPad^®, iTunes^®, and iCloud^®. The iPhone recovery software works in diverse data loss scenarios and recovers all types of iPhone^® data, including WhatsApp, WeChat, Kik messages, Notes, Contacts, Photos, and Videos. You can also restore data from encrypted iTunes^® backup files. Further, the user-friendly interface ensures quick and easy iPhone^® data recovery.

Restore from iCloud^® Backup

In case any file is deleted from iPhone^®, use the software to recover it from iCloud^®. You can restore iPhone^® from backup, but the advanced software lets you select and restore only the desired files lost from iCloud^®. The iOS^® recovery software executes recovery in the least possible time and takes care of every bit of information stored in your iCloud^® backup files.

Access Encrypted iTunes^® Backup Files

The iOS^® recovery software restores iPhone^® from iTunes^® backup. It is powered by a recovery program that allows accessing data stored in encrypted iTunes^® backup files. This feature makes the iPhone^®/ iPad^® recovery application more powerful than ever. In addition, one can execute the entire recovery process without any technical expertise.

Recovers Deleted iPhone^® Photos & Videos

Loss of photos and videos due to accidental deletion, factory reset, failed iOS^® update, and other common reasons. Stellar Data Recovery for iPhone^® recovers deleted videos and photos on iPhone^®, iPad^®, iCloud^®, and iTunes^®. In addition, the software lets you select and save the desired photos and videos of Camera Roll, Photo Stream, WhatsApp, Kik, Viber, Tango, and other apps. 

OTHER FEATURES

Add More Power

Retrieve Deleted Text Messages on iPhone^®

Losing important text messages or attachments from your iPhone^® can be a huge loss. Stellar Data Recovery for iPhone^® performs enhanced scanning to recover deleted iMessages, text messages, and attachments from your iPhone^®, iPad^®, iTunes^®, and iCloud^® backup.

Recovers Deleted iPhone^® Contacts

While transferring or deleting unwanted contacts in bulk, important contacts might get deleted from your iPhone^®. Stellar iPhone^® recovery software retrieves such lost contacts on iPhone^®, iTunes^®, or iCloud^® backup and lets you restore contacts in VCF, CSV, or HTML formats. The software also saves various attributes associated with the contacts in HTML format.  Learn More

Recovers Deleted Voice Memos on iPhone^®

Voice Memo can be lost due to deletion, app crash, iOS^® update, water-damaged iPhone^®, etc. Stellar Data Recovery for iPhone^® recovers missing or deleted Voice Memos from iPhone^®, iTunes^®, and iCloud^® backup in any situation. The software is easy-to-use, fast, and lets you select and save only those voice memos recordings you wish to keep.

Recovers iPhone^® Call History

Call logs may get deleted due to phone restoration, accidental deletion, or other reasons. Stellar iPhone^® data recovery software helps you get back the call log of your iPhone^® that has been either lost or deleted. It recovers deleted call logs on iPhone^® and displays them as per the category.

Recovers Deleted Notes on iPhone^®

The software recovers lost or accidentally deleted Notes on iPhone^®, iTunes^®, or iCloud^® backup files. It can also retrieve large-sized iOS^® Notes and inserted photos deleted from your iPhone^®. The iPhone^® recovery software runs an algorithm to scan the device for deleted ‘Notes’ and attachments and lists them in the preview pane. So no matter how large the Notes are, this software can easily recover them.

Recovers deleted Safari Bookmarks

Bookmarking websites on a web browser is common as it helps in quick and easy access while revisiting the website. You may have bookmarked several websites on your Safari browser, the default browser of your iPhone^® and iPad^®. But, there can be situations when you might lose them suddenly. With this software, you can easily restore Safari bookmarks from iCloud^®, iTunes^®, iPhone^®, or iPad^®.

Restores Data in Diverse Loss Scenarios

The software provides data recovery from iPhone^® in common loss scenarios, such as accidental deletion, data loss after iPhone^® update, broken/lost/stolen / water damaged iPhone^®, Jailbreak, iPhone^® stuck in recovery mode/ Apple logo screen/factory reset loop, virus attack, Black Screen of Death, etc. Using this advanced software, you can recover photos, videos, contacts, messages, and other data from iPhone^® without backup.

Deep Scan for up to 100% Data Recovery

The Deep Scan feature searches for lost files based on the file signature. It does a comprehensive scan of the iOS^® device and iTunes^® backup to recover every bit of lost or deleted data. In case your desired file is not included in the list of files detected after running quick scan, you can opt for Deep Scan restore iPhone^® from backup or the device.

Permanently Erases iPhone^® Data

The multi-purpose advanced Toolkit version of the software erases all content and settings, contacts, photos, videos, and other system data from all kinds of iOS^® devices. It securely clears data on iPhone^® and iPad^®, making it unrecoverable by any data recovery software. Thus, the software ensures that your data remains safe and private. Learn More

Erases Third-Party Apps data on iPhone^®

Stellar Toolkit for iPhone^® efficiently wipes all third-party apps data, Photos, Videos, Contacts, Call Logs, Text messages, Photo Stream, Voice Memos, Camera Roll, Notes & Reminders, Calendar, FaceTime calls, Safari Bookmarks, Siri, WhatsApp, WeChat, Line, Viber, Tango, and Kik messages & attachments. The advanced software also clears system data or ‘other storage’ on iPhone^® that mostly stores apps data and cache files. Learn More

Repair iOS^® issues on iPhone^® & iPad^®

The Toolkit version of Stellar Data Recovery for iPhone^® offers an advanced feature that repairs iPhone^® and iPad^® that are not working smoothly or are inaccessible due to iOS^® issues. The software repairs iOS^® system and fixes black screen, iOS^® crash, iPhone^® stuck at Apple^® logo/reboot loop, iTunes^® errors, white screen of death, and more. The iPhone^® recovery software performs iOS^® system recovery without deleting the existing data on the device

Remove Apple^® ID from iPhone^®

For all those users, who cannot access iPhone^® data as they forgot the Apple^® ID password, Stellar Toolkit for iPhone^® brings ‘Remove Apple^® ID’ module. Users can delete the configured Apple^® ID on their iPhone^® without the password. They can create a new Apple^® account and reset Apple^® ID password to reuse their iOS^® device. The feature is available for all variants of iPads^® as well.  Learn More

Software Walkthrough

Screenshots & Video

PRICING

Choose The Best Plan

Standard

Recovers Deleted Files from iPhone^®, iPad^®, iCloud^®, and iTunes^®. Compatible with all iOS^® devices for your convenience and usage.

• iPhone^® Data Recovery
• 1 Year License validity
• 5 iPhone^® Supported
• Unlimited Recovery

Read More

Best Seller

Toolkit

In addition to iOS^® data recovery, this version is inclusive of iPhone^® Data Erasure, iOS^® System Repair, and Removes Apple^® ID.

Includes all features of Standard

• iPhone^® Data Eraser
• Supports iOS^® Repair
• Removes configured Apple^® ID

Toolkit Plus

The All-in-one iPhone^® solution supports multiple iOS^® devices - iPhone^®, iPad^® & iPod^® to Recover, Erase, iOS^® Repair, and Remove Apple^® ID.

Includes all features of Toolkit

• iPhone^® Data Eraser
• Supports iOS^® Repair
• Removes configured Apple^® ID
• 50 iPhone^® Supported

Technical Specifications

Stellar Data Recovery for iPhone

Version:	7.3.0.0
License:	Single System
Edition:	Standard, Toolkit
Language Supported:	English, Deutsch, Français, Italiano, Español
Release Date:	December, 2023

Processor:	Intel compatible (x64-based processor)
Memory:	4 GB minimum (8 GB recommended)
Hard Disk:	250 MB for installation files
Operating System: (64 Bit only)	Windows 11, 10, 8.1, 8 & 7

All Time Best iPhone^® Data Recovery Experience

• Unlimited Recovery of Data from iOS^® Devices, iTunes^®, iCloud^®
• Trusted by Millions of Users
• Awarded by Top Tech Worldwide
• 100% Safe & Secure to Use

Free download allows you to scan & preview files from iPhone, iCloud and iTunes.

How to Recover Deleted Screenshots on iPhone?

Summary: Accidentally deleted or lost screenshots from your iPhone? Don’t know how to recover deleted screen grabs? Learn five methods to recover deleted screenshots on iPhone. Also, know how Stellar Data Recovery for iPhone quickly restores deleted screenshots from your Apple device.

Screenshots are the fastest way to save anything you see on smartphones or systems. Many of you may have also captured screens of chats, video calls, online products, etc., on your iPhone. Since  screenshots are saved in various image formats like JPG, PNG, GIF, etc., they can get deleted like any other file on your Apple device.

Hence, if you have lost or mistakenly deleted screenshots on your iPhone, this blog shares successful methods to recover deleted screenshots on your iPhone.

But first, you must know the locations on your iPhone where you can search for deleted or missing screenshots.

Where are screenshots saved?

There’s nothing unusual about searching screenshots on your iPhone. Sometimes, files may be saved at multiple locations, and you may not locate them at once or forget them. So first, check your iPhone thoroughly.

On the iPhone, screen grabs are saved in two different locations. One is the Photos app in a separate folder named ‘Screenshot,’ and the other is the Files app.

How to recover deleted screenshots on iPhone?

Here, we have shared five workable solutions to restore deleted screenshots on iPhone.

Method 1: Recover Deleted Screenshots on iPhone from Recently Deleted Album

It’s well known that the Recently Deleted Album on iPhone keeps the deleted photos and screenshots for up to 30 days. Hence, the natural first place to look for deleted screenshots on iPhone is here.

• Open the Photos app, tap the Recently Deleted album, locate the screenshots, and tap Recover to save it to the original Camera Roll location.

Method 2: Deleted Screenshot Recovery in iPhone from iTunes Backup

On macOS Mojave or earlier versions, restore permanently deleted screenshots from an iTunes backup. To recover deleted photos or screenshots , follow these steps:

• Open iTunes and connect your iPhone to your computer.
• Click the iPhone icon at the upper corner of the iTunes window.

• Click Summary in the left pane and select the Restore Backup option in the Backup section.

• Choose the most relevant backup of your iPhone and click Restore to start the process.

Method 3: Recover Permanently Deleted Screenshots using Finder

In macOS Catalina and newer versions, Finder syncs and manages the content on iPhones, iPad, and iPods.

Steps: How to recover permanently deleted screenshots on iPhone from Finder:

• Connect your iPhone to your Mac with macOS Catalina 10.15 or above.
• Open Finder on your Mac and select your iPhone from the location list.

• Go to the General tab and click Restore Backup.

• Select the backup date and click Restore to start the process.

Method 4:  Recover Deleted Screenshots using Data Recovery Software

Get a professional Screenshot Recovery Software – Stellar Data Recovery for iPhone . It can recover deleted or lost screenshots of all formats, GIF, PNG, JPG, or TIFF, etc., from iPhone. In addition, the software supports recovery of screen captures taken through iPhone lost due to formatting, empty Recently Deleted folders, virus attacks, etc.

Step-by-step: How to find deleted screenshots on iPhone using data recovery software

• Connect your iPhone to your system.

• Download and launch the trial version of Stellar Data Recovery for iPhone.

• Select Recover from iPhone in the What to Recover screen.

• Select Camera Roll and click Next. The scanning will start.

• A list of deleted screenshots appears. Preview the screenshots. The free version of the software allows the preview of files up to 20 MB. If you don’t see the required screenshots, toggle the Deep Scan option and scan again.

• Click Recover and Save the screenshots on your system or iPhone at the desired location.

Note – The trial software scans the media and shows a preview of all the recoverable screenshots. Once you can ascertain the effectiveness, save the recoverable files after activating the software.

Method 5: Recover Screenshots on iPhone using iCloud Backup

iCloud Backup stores and syncs files among Apple devices. Your screenshots and photos may be saved here in the cloud storage only if you have enabled iCloud Photos to backup all your iPhone photos. Here’s how to restore deleted screenshots from iCloud:

• Go to the iCloud Website and sign in with your Apple credentials.

• Once logged in, click on Photos and go to the Recently Deleted Album.

• Select the screenshots you wish to restore and click Recover.

Wrapping Up

Deleted screenshots recovery is easy. Backup is the best way to recover deleted screenshots from your iPhone. However, it would be best to first look for the deleted screenshots in your iCloud, iTunes, Finders, etc.

Besides, if you are lucky, you can get back the deleted screenshots from the Recently Deleted folder on your iPhone.

Nonetheless, robust and secure software is the right approach to recover screenshots for all complex data loss cases. For example, if the screenshots are permanently deleted from iPhone, use Stellar Data Recovery for iPhone. The software scans the iPhone or iPhone/ iCloud backup, displays the found screenshots, and allows a preview before saving.  

FAQ

1. How to recover the permanently deleted screenshots from my iPhone?

Check the Recently Deleted album in your Photos app on your iPhone. Or use iCloud or iTunes backup to recover them. If screen grabs are not in the Recently Deleted album, use iPhone data recovery software like Stellar Data Recovery for iPhone to recover them.

2. Can you recover deleted screenshots on iPhone without any backup?

It is possible to recover permanently deleted iPhone screen grabs using professional iPhone data recovery software. We recommend Stellar Data Recovery for iPhone.

3. Where do deleted screenshots go on the iPhone?

When you delete screenshots on an iPhone, it is moved to the “Recently Deleted” folder of your Photos app.

4. How to take long screenshots on iPhone?

To take a full screenshot of a website, take the screenshot and tap preview before it disappears—tap Full Page to save the screenshot as a PDF.

How to fix ‘Unable to load Video: An Error Occurred’

Summary: Are you facing ‘unable to load video’ error message while trying to play videos on iPhone or iPad? No worries. This post guides you how to fix the error and watch your videos on the iOS device without any issue.

‘I am frequently facing ‘unable to load video’ error message ever since iOS 16 update. Its annoying as I cannot watch videos on iPhone. How to fix the issue?’

‘Since I upgraded to iPhone14 Pro from iPhone 11, I have problem playing a few videos. It states ‘error loading video’. I even bought more iCloud storage but no luck. Please help.’

Videos not loading on iPhone or show ‘Unable to load video, an error occurred’ message is a persistent issue faced by iPhone users, even after successive iOS upgrades, irrespective of the iPhone model.

As the annoying error stops you from watching your favorite videos on iPhone, you want to fix it soon. But before that its’ important to understand what could be the cause of this ‘unable to load video’ error, to troubleshoot the problem accordingly.

Why iPhone shows unable to load videos error?

There is no single reason for video loading error. Usually, videos saved in iCloud would display unable to load error on iPhone, if the Internet is off or you have slow connection.

Another common reason behind videos not loading on iPhone is that the ‘optimize storage’ option is enabled on your iOS device. Apple offers this feature to save space on your iOS device and stores the full resolution videos to iCloud. However, this often results in the video loading problem on the device.

Its’ also possible that your iPhone has insufficient space, which prevents videos from loading. There could also be a bug that can be fixed with iPhone update.

Right 9 ways to Fix ‘Unable to load Video, an error occurred’ on iPhone, iPad

Method 1: Restart iPhone

Restart, also called soft reset can fix error in loading video on iPhone or iPad. Close all the applications and restart your iPhone or iPad.

Method 2: Turn on Internet of the iOS device

If you are watching YouTube, Netflix, or other online videos, ensure cellular data of your device is turned on. In case you are facing the error ‘unable to load video: an error occurred’ while loading a higher quality version of the video on iPhone, try by switching to uninterrupted Wi-Fi connection. Note that high speed Internet is necessary for streaming videos on iOS device.

Method 3: Update your iOS device

You can update the device to fix ‘unable to load video’ error on iPhone or iPad. To update your iPhone or iPad follow the given steps. Before that make sure Wi-Fi is turned on.

• Go to Settings > General > Software Update.
• Click Download and Install followed by Install Now.

Method 4: Turn off the Optimize Storage option

When ‘optimize storage’ option is enabled on your iOS device, all the full-resolution high quality videos and photos get saved in iCloud while only the compressed space-saving versions are on your iPhone.

Thus, when you try to open a video on the iOS device, it takes time eventually to load it from iCloud. While sometimes, the video may not load at all. Try to fix unable to load video on iPhone by turning off this feature. Here are steps to disable optimize storage’ option:

• Open Settings. Click on your name.
• Tap on iCloud > Photos.
• Below Optimize iPhone Storage, tap on Download and Keep Originals option.

Figure: Disable Optimise iPhone Storage Option

Wait until the iPhone downloads all the videos from iCloud. You should now be able to open videos without loading error.

Method 5: Update the app that shows video load error on iPhone

If the video loading issue error pops up in a particular app like YouTube, Instagram, then update the application. If the update doesn’t help, you can reinstall the app also. This should fix videos not loading error or buffering issues. App update are available in App Store. To update any iPhone app follow the given steps:

• Open the App Store.
• Now click on your profile icon on top.

Figure: Update app in App Store

• Scroll to find your app and click on the Update button next to it. You can also click on Update All on top.

Method 6: Create free space on your iPhone

High quality videos may not load and show error if there is no space on your iPhone. Check your iOS device, if it has enough free space. Its’ essential to have 2GB free space available in the device to play high quality and large size videos.

You can check the available space on your iPhone or iPad by navigating to: Settings > General > iPhone Storage.

Figure: iPhone storage screen

On the top right, you will see the amount of space used on your iOS device. If the space is less, remove the useless videos, photos, apps and other data on your iPhone or iPad.

Method 7: Access video from iCloud.com

If the videos don’t load on iPhone and show error, try to access them via iCloud.com on your computer by following the below steps:

• Open iCloud.com and enter Apple ID credentials to sign in.
• Click on the Photos or iCloud Drive app where the video is saved.
• Find your video and click on it to open.

There’s also the options in icloud.com to share the video via email or download to save it on your computer.

Method 8: Repair video not loading on iPhone

If you face ‘unable to load video’ an error occurred in Camera Roll videos of iPhone, the file may have corrupted.

Copy or transfer the problem video to your PC or Mac. Download and install a video repair software—Stellar Repair for Video . It can fix file corruption in the error throwing iPhone video. The software is compatible with MP4, MOV, HEVC, video files formats used in iPhone and iPad.

The software also offers a free trail wherein you can repair the corrupt video and watch its preview.

Method 9: Restore iPhone to factory settings

If ‘unable to load video’ error is perpetual on your iPhone or iPad, in spite of trying the above methods, then factory reset can be your last bet.

As all know, factory reset will delete everything on your iOS device , make sure you create the latest backup of the iPhone in iCloud or iTunes.

Follow the below steps to factory reset iPhone and fix unable to load video error:

• Open Settings > General > Reset.
• Click on Erase All Content and Settings.
• Enter Apple passcode. Click on Erase iPhone and follow the prompts.

Now check if the video error problem is resolved or not.

Wrapping Up & FAQ

Usually one of the methods shared in this post fixes the error – ‘unable to load video‘, an error occurred’ on iPhone. However, unfortunately if none works and you cannot play videos on iPhone, contact Apple support .

FAQ

1. Why does my iPhone say ‘an error occurred while loading a higher quality version of this photo’?

High quality photos/videos require more storage space to open. Less free storage is one of the for the media file loading error.

Hence, delete some useless photos, videos, or apps to free up space. Now you can open the high quality photo/video smoothly without any error.

2. Why my iPhone videos not playing on PC?

Your iPhone videos may not play on Windows PC due to many reasons— the media player doesn’t support videos file format; virus in your PC; or the video has turned corrupt during transfer. However, you can fix the problem and play iPhone videos on Windows .

3. Why I cannot view my video in icloud.com?

In iCloud.com, select the Photos app and click Photos. In the side bar, you will see the thumbnails of all your photos and videos. Find your video and click on it to view.

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Apple will delete your photos in July. Here’s what you should do

Apple has recently announced that it will permanently delete photos from its users’ ‘My Photo Stream’ this month. This news has come as a surprise to the Apple community, as users struggle to understand the implications of this announcement and what necessary precautions can be taken. In this blog post, we will get into the details of this new move by Apple, explore the reasons behind it, and provide tips on how iPhone/iPad/Mac users can safeguard their precious photos.

The Announcement

_”_My Photo Stream is scheduled to be shut down on July 26, 2023. As part of this transition, new photo uploads to My Photo Stream from your devices will stop one month before, on June 26, 2023.

The photos in My Photo Stream are already stored on at least one of your devices, so as long as you have the device with your originals, you won’t lose any photos as part of this process. If a photo you want isn’t already in your Library on a particular iPhone, iPad, or Mac, make sure that you save it to your Library on that device…” Read more

What is Apple’s My Photo Stream?

My Photo Stream, launched in 2011, was designed to sync photos across multiple Apple devices such as iPhone, iPad, or Mac.

This feature automatically stores your most recent pictures (up to 1000) for approx. 30 days so you can view and download them easily from other Apple devices. After this period, photos are removed from My Photo Stream but remain in your device’s Photos app. However, this only shows photos and not your live images or videos.

How to Protect Your ‘My Photo Stream’ Pictures?

Apple, known for its commitment to user privacy and data security, has recommended several preventive measures to mitigate the risk of losing any important photo due to this update.

1. Move My Photo Stream images to your Library

Even if the pictures in My Photo Stream are already there on at least one of your Apple devices, you must save these pictures to your Photo Library to avoid losing them**.** Here’s how to copy My Photo Stream pictures to your Photo Library:

On your iPhone, iPad, or iPod Touch:

• Open the Photos app and tap Albums.
• Tap on My Photo Stream > Select.
• Select all the photos you want to save, then tap the Share button > Save Image.

On your Mac:

• Open the Photos app and then open the My Photo Stream
• Select the photos you want to save which aren’t currently in your photo library.
• Drag and drop them from the My Photo Stream album into your Library.

2. Move to iCloud Photos

To preserve your My Photo Stream images in their original and high-resolution version, you can transfer them to iCloud Photos.

If you already have an iCloud account, just enable iCloud Photos to automatically upload & sync every photo and video you capture on the device, making them accessible from anywhere.

To use the iCloud Photos service, you will require the following:

• iPhone running iOS 8.3 or later version.
• iPad with iPadOS 8.3 or later version.
• Mac running OS X Yosemite or later version.

How to set up iCloud Photos on your iPhone, iPad, or iPod touch?

• On your iPhone, iPad, or iPod touch, go to Settings.
• Next, click on [Your Name] > iCloud.
• Tap on Photos and do the following:

For iOS 16, iPadOS 16, or later versions: Toggle on the ‘Sync this [device]‘ option.

For iOS 15, iPadOS 15, or earlier versions: Turn on the iCloud Photos

How to set up iCloud Photos on your Mac?

• On your Mac, go to Apple Menu and click on System Preferences.
• Click Apple ID and then select iCloud in the sidebar.
• Now, select Photos and turn on the switch next to Sync this Mac.

**

**

Don’t want to use iCloud Photos?

While iCloud Photos is a convenient option for many Apple users, it’s important to acknowledge that it is not the best fit for everyone. Limited free storage of 5GB or lack of cross-platform compatibility can compel Apple users to look for other alternatives.

Storage options, such as Google Photos, Microsoft OneDrive, Dropbox, external hard drives, etc., are available to ensure your iPhone Photos are safe and easily accessible.

The Bottom Line

Apple’s announcement of the potential discontinuation of My Photo Stream has understandably caused worry among its users. While a specific reason for this action remains undisclosed, they are actively addressing the issue to prevent data loss. In the meantime, iPhone users must take precautionary measures to safeguard their photos. They can simply move the My Photo Stream images to the Photo Library, iCloud Photos, or other backup folders.

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