Huawei Nova Y71 won’t play HEVC H.265 media, how to fix?

Failed to watch HEVC videos on your Huawei Nova Y71? Depending on your device model, source video specifications and much more, HEVC playback on your Huawei Nova Y71 may have different performances. If you are experiencing troubles playing H.265 files on Huawei Nova Y71, you may wish to read this article. It explains a solution to get Huawei Nova Y71 playing HEVC H.265 media beautifully.

Huawei Nova Y71 refused playing an HEVC MKV movie

"Hi all, I’m a happy user of Huawei Nova Y71. It plays almost everything I throw at it. Unfortunately, last night when I tried to play an MKV (HEVC compressed), it refused to work. I couldn’t figure out how. Is there any way to get this to work? Please advice a solution. Thanks."

If for any reason you are having troubles playing HEVC H.265 video on Huawei Nova Y71, you are suggested to convert them to a different codec first, such as the widely supported H.264. Check a quick guide on how to convert HEVC H.265 to H.264 MP4 for Huawei Nova Y71.

Part 1: How To Convert HEVC Videos For Huawei Nova Y71 on Windows?
Part 2: How To Convert HEVC Videos For Huawei Nova Y71 on Mac?

Part 1. How To Convert HEVC Videos For Huawei Nova Y71 on Windows?

To convert hevc videos for Huawei Nova Y71 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import video files
Click “Add File” to load video files that you want to convert into this program.

Step 2: Select output format for Huawei Nova Y71
Click “Profile” to select “Huawei” > “The corresponding Profile of your Huawei phone “ as output format. This format profile will ensure a good performance while playing with Huawei Nova Y71.

If you can’t find a suitable profile for Huawei Nova Y71, you can also select it directly, as shown in the following figure.

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your Huawei Nova Y71. No audio lost issues will occur any more.

Part 2. How To Convert HEVC Videos For Huawei Nova Y71 on Mac?

To convert hevc videos for Huawei Nova Y71 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.