HTC U23 can't play MP4 video files

Vivienne Lv12
  2024-05-19 18:09:37 2024-05-19 18:09:37 Created   2024-05-21 02:11:54 2024-05-21 02:11:54 Updated    

Unable to play MP4 files on your HTC U23? Your MP4 files probably contain video or audio codec that your device doesn’t support. If that’s the case, you will need to convert them first. This guide explains how to do this in detail.

MP4 is among HTC U23 supported video formats, however, some users still encounter incompatibility issues when playing MP4 files on HTC U23. Why does this happen? The reason is that MP4 is a container format which may contain multiple video and audio streams encoded with various codecs. Although HTC U23 is compatible with MP4 video files, it also requires the MP4 file to be encoded in the way that is recognized by your particular device model. Some MP4 videos will not play on HTC U23 due to the failure of codec recognition. In that case, you will need to convert the files to HTC U23 supported H.264 MP4 format. Check a guide on how to do this below.

Part 1: MP4 conversion suggestion for HTC U23 (on Windows)
Part 2: MP4 conversion suggestion for HTC U23 (on macOS)

Part 1. MP4 conversion suggestion for HTC U23 (on Windows)
To convert MP4 video files for HTC U23 playback on Windows, do as below:

Download and install Video Converter on your Windows computer.

Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.

Step 2: Select output format for HTC U23
Click “Profile” to select “HTC” > “The corresponding Profile of your HTC phone “ as output format. This format profile will ensure a good performance while playing with HTC U23.

Select output profile format for HTC U23

If you can’t find a suitable profile for HTC U23, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for HTC U23

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for HTC U23

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for HTC U23

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your HTC U23. No audio lost issues will occur any more.

Part 2. MP4 conversion suggestion for HTC U23 (on macOS)
To convert MP4 video files for HTC U23 playback on Mac, do as below:

Download and install Video Converter on your Mac computer.

Step 1: Import your video files
Click “Add File” to load your video files that you want to convert into this program.

Step 2: Select output format for HTC U23
Click “Profile” to select “HTC” > “The corresponding Profile of your HTC phone “ as output format. This format profile will ensure a good performance while playing with HTC U23.

Select output profile format for HTC U23

If you can’t find a suitable profile for HTC U23, you can also select it directly, as shown in the following figure.

Use Common way, Select output profile format for HTC U23

Tips:
If necessary, you can click “Settings” button to modify video and audio parameters like encoder, resolution, frame rate, bitrate, aspect ratio, sample rate, and audio channels.

Update Profile settings for HTC U23

Similarly, if you don’t find a suitable profile, you can also set it directly for the general profile, as shown in the figure below

Update Profile settings for HTC U23

Step 3: Click “Convert” to start.

As soon as the conversion is complete, click “Open Folder” to get the generated MP4 files that are suitable for playing on your HTC U23. No audio lost issues will occur again.

Also read:

  • Title: HTC U23 can't play MP4 video files
  • Author: Vivienne
  • Created at : 2024-05-19 18:09:37
  • Updated at : 2024-05-21 02:11:54
  • Link: https://review-topics.techidaily.com/htc-u23-cant-play-mp4-video-files-by-aiseesoft-video-converter-play-mp4-on-android/
  • License: This work is licensed under CC BY-NC-SA 4.0.
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HTC U23 can't play MP4 video files